Join the Team : Jobs at MobLab
MobLab works to transform advocacy and campaigning to be more effective in the digital era using the latest strategies, tools, and tactics from around the world. We do this through trainings, coaching and convenings, and through supporting changemakers and their organisations to tackle root causes, learn and adapt more quickly to what’s working (and what’s not), and build people-powered organisations and campaigns that win meaningful change.
Digital Organising & Comms Lead
We’re inviting applications for a Digital Organising & Comms Lead to join our team, bringing cutting-edge skills and experience that will grow, engage, and mobilise the power of our global network. This role sits at the heart of our network of 4,000+ leading changemakers and is an opportunity to effect big change through smart and creative use of technology, communications, and digital organising. It is fast-paced, fun – and requires a lot of skill, initiative and self-motivation.
If this sounds like you, we can’t wait to receive your application!
We will give strong preference to suitable applicants in the Global South.
About the role
Your mission is to grow, engage, and connect a global network of social change campaigners and issue advocacy practitioners and leaders while keeping a pulse on and communicating what’s new and what’s winning change globally. You’ll work across the MobLab team, especially with our Network Builder & Community Connector, Programmes Director, and Storytelling Lead to achieve this. You’ll make sure MobLab’s identity and personality is coming through authentically in everything we communicate.
Success on any given day might look like this: You determine that the challenge of closing civic spaces is of increasing relevance to campaigners based on several recent headlines and interacting with our community. Closing civic space is also a key trend from our latest Global Trends Briefing, a project you made happen by crowdsourcing and harnessing the knowledge and skills of our global network. You’re savvy with data, and have set up (or overseen the set up of) world class systems to understand our network, which means you can quickly identify the 20 key global campaigners working on this issue. Working with colleagues, you host an online community call on how best to respond, leaving with concrete next steps. As a result, leaders and changemakers within NGOs and civil society orgs are building stronger connections and alliances, effectively applying new techniques and strategies, and sharing lessons with one another.
This role requires smart, practical, and effective digital organising skills. You’ll constantly be agitating to enable our network to connect and share best ideas and learnings so that they can be applied globally. The result will be measurable improvements in practice across social change orgs–and an increase in campaign victories.
- Ensure a consistent digital experience journey for key audiences engaging with MobLab, including a clear and compelling series of onboarding communications designed to build strong relationships;
- Oversee and manage relationship and communications tools, including but not limited to bulk email delivery (MailChimp), CRM and social media;
- Produce engaging digital comms so that we can effectively reach the people we aim to serve, incl. supporting the team to stay at the cutting edge;
- Support on distribution, promotion and audience growth for website, social media channels, emails and other content;
- Develop and maintain relationships with global networks of campaigners, activists, organisations, and practitioners to help scale MobLab’s work and achieve its mission
- Develop and implement creative, effective digital outreach and engagement strategies that engage new and existing audiences in and across MobLab programmes (this might include anything from organising local in-person meet-ups to webinars, or working with the team on a training — using your incredible systems and processes to ensure that we’re inviting and reaching all the right people);
- Proactively find and harness opportunities and new ways to support, engage, and share the work of changemakers, partners and networks so that our community is continuously becoming more effective campaigners through sharing and learning about what’s working (and what’s not);
- Be an ambassador for MobLab at global events, convenings, and conferences – identifying and acting on opportunities to grow relationships, skills, programmes.
Type of contract: Full-time, fixed-term service level agreement
Location: Remote. Strong preference will be given to suitable applicants in the Global South. Strong, stable internet connection a must.
Salary: Competitive salary offers will be made by MobLab based on salaries for equivalent or similar mid-level roles at NGOs in your location and local costs of living (for example in Johannesburg it would be between ZAR 300,000 – 396,000, or in Madrid between EUR 30,000 – 40,000).
Application deadline: Applications will be received on a rolling basis until this position is filled. Please submit your applications as soon as possible — all details below. We will aim to respond to all applicants within two weeks of receiving your application.
About you: skills and experience
We’re a small, dispersed global team working across 12 time zones in a startup environment. The work is fast paced, and requires self-motivation and strong project management skills. We learn as we go and adapt to what’s working (and what’s not). We are passionate about what we do and happy to pitch in where needed. We’re looking for someone who will thrive in this environment. To succeed in this role, you’ll have 3-5 years experience in a similar role/ field and enough of the following to hit the ground running in the new role (we don’t expect you to have all these):
- You have strong connections with and interest in the latest trends and insights in global social change campaigning, modern issue advocacy, network building, and digital organising
- Literacy and curiosity in new digital engagement tools and tactics, and the creative use thereof;
- Strong people-centric digital and comms skills, including digital organising;
- Excellent English writing and comms skills for a wide range of formats (ideally you have experience working as a digital campaigner or in comms);
- Ability to quickly create digital content that engages, inspires and reaches a diverse global audience;
- Ability and passion to build and sustain global relationships through meaningful engagement;
- Passion for building online communities, and comfort using CRMs and a data-driven approach to track, engage, and grow a global network;
- Finesse managing multiple, complex projects, motivating yourself (especially important in a remote team!) and working well in a fast-paced and results oriented team;
- Willingness and ability to travel internationally.
Would be nice:
- Ability to create graphics, produce digital media;
- Networked globally in the social change sector;
- Additional major global language(s) a plus.
MobLab is a global learning and collaboration network powering the future of social change campaigns. We equip progressive movements and leaders with the strategies, tools, tactics, and connections to win change in the digital, people powered era. We do this through training, workshops and coaching, convenings.
With growing threats to people, planet and the very right to advocate for change, we are building connections between changemakers around the world. Our vision is a thriving network of emergent, non-traditional leaders and practitioners collaborating across organisations, campaigns, and geographies to continuously adapt, innovate, and achieve greater impact. Our network includes over 4,000 campaigners, activists, organisers, technologists, academics, researchers, storytellers, and leaders experimenting with new and emerging practices and technologies that accelerate social change.
How we work
We believe the “how” matters. MobLab is committed to working in a way that reflects the world we’re trying to create—one that is sustainable, equitable, and peaceful. This means we expect all team members to be:
- Aware of how systemic injustice operates in our society (things like economic inequality, racism and heterosexism). We’re committed to collective liberation and are looking for people who are excited to be part of a team that is exploring how to best practice this in our team, through the work we do, and in wider society.
- Well organised, solutions-oriented and accountable. This means you’ll work well under pressure, prioritise and project manage a varied and fast-paced workload, and deliver to deadline.
- Comfortable working in a small, dispersed, global organisation. This means you’re an excellent communicator, flexible, highly collaborative, you respond positively to new challenges and are able to work across difference and find common ground.
- Open to being wrong and learning. You’re a keen learner with a low ego, able to absorb constructive criticism, work with negative data, and when things go wrong, you’re excited because you’re learning. You love asking for help and input, and are always open to ideas from others.
As part of our team, you’ll have the chance to attend global trainings, convenings, and be connected to the most exciting organisations, movements and campaigners. If you’re excited by this role, our values, and how we work – we hope you’ll apply!
How to apply
To apply for this role, email firstname.lastname@example.org. Please pay close attention to the details below. You can address your application to Jacqui Howard.
A single PDF (please do not send multiple documents) that includes:
- An expression of interest that details why you want to work with MobLab, why you want this role, and that demonstrates clearly how you fit the skills and experience asked for in the role description and about you sections.
- Specific examples that clearly illustrate how your previous experience, achievements and skills or attributes will enable you to succeed at this role. This might be in a paid or unpaid capacity. We’re keen to hear what you did to contribute to success in any given examples.
- A CV (or equivalent), with an overview of your relevant experience, education, training, skills, and knowledge.
If this sounds like the role for you, but you feel unsure about applying or have questions, please feel free to get in touch with Jacqui.
Are you a freelance writer/storyteller who reports on campaigning and digital organising? Have a story or opinion to share with global campaigners? Please get in touch.
Equal Opportunities: MobLab is an equal opportunity employer and welcomes applications from people regardless of race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity and expression. We welcome and value diversity of people, experiences and perspectives. Our goal is to build a diverse and inclusive team that reflects the global campaigns and missions we serve.